Hi,
one of our IP-Ranges is attributed by Zattoo to be in Germany, apparently.
In fact, the customer has reported that other services have reported the same problem in the last week.
I would like to understand why this is the case.
Best Regards Rainer
Hello Rainer
On 24.01.2022 10:16, Rainer Duffner wrote:
one of our IP-Ranges is attributed by Zattoo to be in Germany, apparently.
In fact, the customer has reported that other services have reported the same problem in the last week.
Then this is probably not really a problem of Zattoo and more general with geographical IP location data.
I would like to understand why this is the case.
Maybe check the geo location from one of the affected IP address at https://www.maxmind.com/. As far as I know they are probably the most used service for Geo IP Data.
Best regards, Fabian
Hi,
I checked with maxmind and whatismyip.com (which in itself checks at least two different databases).
Both report the IP to be in Switzerland.
The funny thing is that https://www.wieistmeineip.de locates this IP in Germany, too.
I would like to understand how that happens.
Regards Rainer
Hello Rainer
On 24.01.2022 16:07, Rainer Duffner wrote:
Am 24.01.2022 um 15:36 schrieb Fabian Wenk fabian@wenks.ch: On 24.01.2022 10:16, Rainer Duffner wrote:
Maxmind is publishing an updated list each week, but then it depends on the platform operator to update their local copy. There is e.g. a daemon available from maxmind doing this automatically. It could be that some of the platform operators to not update the list, or not so often. Or even using a own database, e.g. because they filter out commercial VPN services.
Somehow it is probably the best to report it directly through the support channels of this platforms, and also give them links to the check done at Maxmind and whatismyip. If your clients are customer of this platforms, then it may be useful to give them all the relevant details and tell them to forward it to the support.
Best regards, Fabian
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Fabian Wenk -
Rainer Duffner