Dear all
I have a question regarding the "Meldestelle" that need to be active since 01.04.2007 for SPAM issues. Can someone explain me, where i can send SMS Spam requests regarding Art. 45 Abs. 2 from the FMG for a SMS Spam that was sent from a Swisscom SMSC ?
abuse@bluewin.ch seems to handle only Internet Spams. Where can i send a FAX, Email and a Letter ? Can someone from Swisscom help me ? :-)
Thank you
Daniele Ladu
Senior Technical Support Operator
sunrise
TDC Switzerland AG
Customer Care
Postfach
Hagenholzstrasse 20/22
CH-8050 Zürich
Phone: +41 58 777 53 61
Fax: +41 58 777 97 07
daniele.ladu@sunrise.net
www.sunrise.ch http://www.sunrise.ch/
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Hello all,
Ladu, Daniele wrote:
Dear all
I have a question regarding the "Meldestelle" that need to be active since 01.04.2007 for SPAM issues. Can someone explain me, where i can send SMS Spam requests regarding Art. 45 Abs. 2 from the FMG for a SMS Spam that was sent from a Swisscom SMSC ?
What about Support on Swisscom Mobile site? - www.swisscom.com -> Swisscom Mobile -> Kundendienst (German;-) -> Sicherheit -> Spam und Belästigungen
Or using search on Swisscom's website: http://www.swisscom.com -> enter "Spam" in search field and look at the 3rd entry (in my case)
As a shortcut I send you the relevant links: http://www.swisscom-mobile.ch/scm/kd_hilfe_gegen_spam-de.aspx (German) http://www.swisscom-mobile.ch/scm/kd_hilfe_gegen_spam-en.aspx (English) Lookup SMS short number codes: http://www.swisscom-mobile.ch/scm/prv_kurznummern_und_anbieter-de.aspx (German) http://www.swisscom-mobile.ch/scm/prv_kurznummern_und_anbieter-en.aspx (English)
abuse@bluewin.ch mailto:abuse@bluewin.ch seems to handle only Internet Spams.
abuse@bluewin.ch is the Abuse contact (whois, Website) for the Bluewin Internet Service. Other Services (IP-Plus, fixed phone lines, mobile) have their own Abuse and Fraud departements.
Where can i send a FAX, Email and a Letter ? Can someone from Swisscom help me ? :-)
I hope this helps. Maybe we (Swisscom) should set up a single page with contact information in regard to the new FMG legislation.
Kind reards
Guido Roeskens Swisscom Fixnet AG
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Guido Roeskens -
Ladu, Daniele