[swinog] Extraction fees

Hi NOG!

An ISP that I have had a ~4y relationship with has recently terminated the hosting for a small number of servers (3x 1U machine and a switch and a console server). For a while they were not able to return my equipment to me, but now they have sent me a friendly letter asking me to pay a significant sum of money (to the tune of 4000 CHF) extraction fee, and that I must accompany two engineers on-site for about 16 hours to safely remove the equipment. Is it common for swiss companies to terminate agreements and then send an invoice for returning the property?

Feel free to drop me a note off-list.