From: "Andre Oppermann" oppermann@networx.ch
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100% too. That leaves 17.4% for the ISP to cover all his costs including Internet bandwidth, investments for routers, helpdesk, admin, billing and so on...
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and don't forget the debitor-risk! It's a typical consumer product and so at least I expect a bunch of people paying their adsl-bill late or even never - but the ISP has to pay swisscom even when the end-user doesn't pay .... with such a customer you are loosing revenues from 10-20 "good" customers just to pay for the "bad" customer.
cu
nik