* Pedrazzini, Andre andre.pedrazzini@sunrise.net:
ADSL -PANNE DIE ZWEITE Nach dem stundenlangen ADSL-Ausfall von letzter Woche blieben diesen Freitagmorgen zahlreiche ADSL-Kunden erneut vom Internet ausgesperrt.
|Ausserdem wurden vermutlich nur Frühaufsteher mit dem Ausfall |konfrontiert, da dieser zwischen fünf und sieben Uhr morgens |aufgetreten war. (For our french friends: the problem was from 0500 to 0700)
I call bullshit on this one. A customer of us who uses Cybernet as their ADSL Provider got cut off this morning, at around 0730.
Called up Cybernet, and after waiting 10 Minutes for 2.13 CHF / Minute i got a guy who blamed swisscom. The Customer was located in Altenrhein, SG.
Services resumed 1-2 hours later. Getting decent information as a customer seems to get more and more annyoing.
And i won't start ranting about bluewin support, unfortunately bluewin still pays 100CHF "Vermittlungsgebuehr" if you sell a customer to them.