Hi
I know, it’s perhaps not the right/correct place to post this, but I hope, that some of the (bigger) ISP probably stumbled over such issues and know, which (legal) way is possible for swiss user.
I had a personal account Facebook Account and decided to let it be deleted through Facebook in 2023, since I din’t have used it to much.
During our travels, we noted, that many places around the world only have a facebook page instead of (old style) webpage.
So I decided to recreate my Facebook account. Unfortunately, I missed a confirmation mail (the only mail from facebook, which went to the spam folder). When I later saw it and clicked it, I got a message, that my account has been temporarily disabled and I have 180 day to proof my Identity by video call.
At first, I wanted to do that, but decided two weeks later during travel and again unable to access some local Restaurants Facebook site, to do the video call. After I did that, I received within minutes the information, that my account has definitely blocked and I can’t ask Facebook to recheck the decision, instead, if my country has some instances, which I can ask for help.
As I found out later, this seems some kind of AI issue, where people get blocked from Facebook for no obvious reason.
Personal, I find this unacceptable, that someone is blocked for now reason and there is no contact on Facebook site, where someone can ask to review this decision. Instead, you have to ask a Laywer. WFT! But since there are so many „Free“ Facebook sites from small Business/Restaurant all around the world and some interesting groups, with valuable information, I would really like to have an account, so I can access those information.
So, hence I ask here, if someone knew, which organization in Switzerland can help with such an issue.
Attached, you can see the message, which is greeting me, when I try to login to Facebook.
Thanks for any help.
Kind Regards
Patrick Studer

