Update to my own mail, this is so bad I've to share:
- The phone number in the email is just dead. Plain dead.
- Only after sending the email to the swinog list, I got a reply from EJPD
-> Seems they are reading here more than their own support email
- During the email exchange they insisted that I should "get the
information" but delayed the answer to WHERE TO FIND it
though explicity asked
- After I got various private responses to my swinog mail
I was able to figure out where to login (Swinog is more knowledgable than EJPD)
- After login the IRC page was empty. Clearing the cache, using
incognito mode, nothing helped. A blank white page.
- Sidenote: Who the F names something in the IT world after Internet relay chat
(IRC) and deems to be taken serious? What's the next abreviation?
Authority inquiry aka AI?
- After various further mails, "the IT" fixed the problem and I can see
the request
- The request is for a phone number
- The worst part: We are not a telco, have never been a telco nor do
we ever want to be one.
The sheer incompetence I've witnessed in this exchange is frightening.
So many WTF. Dear EJPD, if you read this, you seriously need to
improve. Your mail and behaviour is matching scammers and amateurs more
than any normal sane authority (aka NSA).
Totally puzzled,
Nico
Nico Schottelius via swinog <swinog@lists.swinog.ch> writes:
> Dear Swinoggers,
>
> we are receiving "Information requests" from a "do not reply" email with
> a footer containing the following the below attached information.
>
> I tried to find out where to login, without success, tried to reach them
> by email, even tried to call. The result is:
>
> - no information on how where any information should be found
> - no response ever to any email (I tried 4x)
> - Seems like _ISC-EJPD-UPF-Provid@isc-ejpd.admin.ch is a dead dropbox
> - the phone picks up after 4x ringing with a hissing, no person talking
>
> Is this a known scam or is this new scam?
>
> Cheers,
>
> Nico
>
> --------------------------------------------------------------------------------
> From: donotreply@isc-ejpd.admin.ch
> Subject: Reminder: Task Overdue in IRC!
> Date: Mon, 27 Oct 2025 09:00:08 +0100 (CET) (26 minutes, 47 seconds ago)
> Reply-To: donotreply@isc-ejpd.admin.ch
>
> Dear Madam, dear Sir,
>
> The Information Request XXXXX is overdue. Please check your requests in IRC and process it as soon as possible.
> Thank you.
>
> In case of login issues: Please contact the Providermanagement PTSS with your login details
>
>
> Best regards
>
> Post and Telecommunications Surveillance Service PTSS
> Federal Department of Justice and Police FDJP
>
> Eichenweg 3, 3003 Bern
> Phone +41 58 463 34 29
> _ISC-EJPD-UPF-Provid@isc-ejpd.admin.ch
>
www.li.admin.ch
> *** This is an automated message. Replies to this email will neither be received nor processed. ***
> --------------------------------------------------------------------------------