hi all,
I'm looking for an open-source tool for ISP
service management. It should allow documenting of
all the physical network (ideally, also the
datacenter environment), and associate physical
and logical network instances with customer
services and their contracts.
I looked at several tools, but they all are
designed for Enterprise IT tasks, and none of them
deals with subscribers and contracts:
http://www.opendcim.org/
http://www.i-doit.org/
The NOC project seems to be promising, I should
probably invest more time in learning it:
http://kb.nocproject.org/display/SITE/NOC
Your feedback will be appreciated.
Commercial systems would also be OK, as long as
they fit the requirements and have open API.
thanks,
stan
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